What Our Customers Say

Every review below is a verified Google review, pulled directly from our business profile — not selected testimonials.

Recent Google Reviews

Straight from our Google Business Profile — scroll through, then read the rest on Google.

Craig Fishel
Craig Fishela month ago

Kenyon and his crew are fantastic. Always prompt, thorough, fair and professional. We’ve used them several times now and their service has always been first rate. He even sent a crew member to concord to get a part for our upstairs AC because it was Thursday and it wouldn’t ship until Monday. I can’t recommend these guys highly enough.

Kelsey M Caldwell
Kelsey M Caldwell4 months ago

Our technicians were absolutely excellent! They were able to immediately identify the problem and communicated with us very well about it! They were very timely and went to great lengths to get us the parts we needed! They also installed them quickly! We actually had a different company come out and try to fix it prior to us contacting K&W and we could immediately tell that they guys at K&W were far superior! I highly recommend going with them if you’re having HVAC issues !

Ray Mitchell
Ray Mitchell3 months ago

I called late on a Sunday night during peak air conditioning season because my elderly parents' house was at 84 degrees. The K&W team was able to send a technician out the following day, who quickly identified the issue and completed the repair, along with some preventative maintenance that would save another trip. I really appreciate the quick and professional service that K&W was able to provide to my family and would recommend them without any hesitation.

Chris Shaw
Chris Shaw7 months ago

My wife and I had a new unit installed 2 years ago. We thought our problems were fixed however it was the start of a nightmare that finally ended when we hired K &W services. We had to replace the 2 year old "new" unit including all duct work, pipes and wiring with brand new furnace, and AC unit. The team at K&W were the best. Professional, knowledgeable, and courteous. If anyone is needing repairs or replacement on there heating or ac unit, there's only 1 phone call to make, K & W services.

Sam Brown
Sam Brown9 months ago

Recently had our upstairs heat pump replaced. Kenyon and Luke attempted to troubleshoot/repair our old equipment before determining a full replacement was needed. They thoroughly explained everything along the way and were very responsive to questions or concerns. Highly recommend Kenyon and Luke.

That's 5 of 134 reviewsRead the rest on Google — opens in a new tab

Why We Ask for Them

A repair-first company has a harder sales pitch than one that leads with replacements. We talk a customer out of a new system fairly often, and the only way anyone knows that is true before they call us is that other people in Davie, Davidson, and Forsyth counties have said so.

So reviews matter more to us than advertising does. If we've worked on your home and we got it right, saying so publicly is the most useful thing you can do for us — and if we got it wrong, we would rather hear it and fix it than have you walk away quietly.

Licensed, Local, and Straightforward

Licensed & Insured

NC Contractor License #15782 — HVAC and plumbing.
NC Electrical License #29978.
Full liability insurance, and we pull permits where a job requires one.

Where We Work

Davie, Davidson, and Forsyth counties — Bermuda Run, Advance, Clemmons, Winston-Salem, Mocksville, Kernersville, Pfafftown, Lexington and Thomasville, and the communities around them. For new construction and builder projects, we travel considerably farther.

Written Estimates

You see the number before anyone picks up a tool. Nothing starts until you have agreed to it — and the diagnostic fee is waived when you go ahead with the repair.

Emergency and Same-Day

Submit an emergency request and we will take the call and get back to you as fast as we can — emergencies are never left in a queue. For everything else, if a technician is nearby or a scheduled call can move, same day is often possible.

HVAC Emergency? We're Available Now.

Call us for same-day emergency HVAC, electrical, and plumbing service across Davie, Davidson, and Forsyth counties.